Fully Insured Products

   Product Insured

  At Steam Glacier, we prioritize the safety and satisfaction of our customers.  That's why all our Full-spectrum infrared saunas are fully insured during shipment to ensure they arrive at your door in perfect condition.

  When you purchase a sauna from Steam Glacier, you can rest easy knowing that your product is protected against any damage or loss that may occur during transit.  Our insurance covers the full value of your sauna, giving you complete peace of mind from the moment it arrives at your home. 

  In the unlikely event that your sauna is damaged during shipping, please contact us immediately.  We will work quickly to resolve the issue, whether by replacing the damaged product or offering a full refund, depending on the situation.  To initiate a claim, simply provide photos of the damaged packaging and product, and our team will guide you through the next steps.

  At Steam Glacier, we're committed to delivering a worry-free shopping experience.  If you have any questions about our product insurance or need assistance, don't hesitate to reach out to our customer support team 24/7.  Your wellness journey starts here-and we'll make sure it starts smoothly.